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Name a Star
Where is my Star Code?
Your Star Code is the (typically) 7 – 9-digit code found on your Golden Star Name Deed beside the constellation that your assigned star is located...
Can I change or remove the star I have named?
If you’d like to get in touch with our customer support team, our dedicated support team will be happy to discuss this further with you.
What is the difference between a Star Package and Gift Set?
Our packages come as our star packages and gift sets. Our Star Packages contain all the documents of your package, professionally printed and...
I named a star with another company; do you have the details?
Our records only contain the details of those stars named with register, and so if you ordered with another company, we would not have these star...
Can I order extra copies?
Of course, if you would like any additional copies of the items within your Star Package do get in touch with our customer support team with your...
Something’s not right with my star package!
Knowing how important naming a star can be, we are committed to doing everything we can in order to give you the best experience possible, so if...
How do I know if someone has already named a star same as I?
We’re aware many of our customers may wish to name their stars similar if not identical names but that adds the worry that they won’t be able to find their specific star amongst...
What is the difference between Standard, Extra Bright and Twin Binary Stars?
Our Extra Bright Stars e stars that have a lower magnitude than our standard stars and as such appear bright in the night sky than our standard stars, while our Supernova Stars...
Can I see what I’ll be receiving in my Star Package?
Of course, in our online gallery , you can see examples of all the documents included within our star packages.
Do you have an App I can use to view my star?
Yes! We recently released our very own mobile app to allow all of our customers to view their stars wherever they are! The Find my star app is available on Android and iOS....
I ordered a star and have lost my documents, what can I do?
Oh no! If you’d like to get in touch with our customer support team with your Order Reference number and/or any other information you remember regarding your star package and...