FAQ's
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FAQ's
- How do I find my star?
- What is the Star Register?
- How do I track my order?
- I can’t find my star in the Star Register!
- Do you ship worldwide?
- How long does delivery take?
- Which constellation should I choose?
- I’ve lost my star documents!
- What is the Right Ascension and Declination?
- How long will my star be named for?
I’ve lost my star documents!
We’ll be happy to help issue you with new documents!
Please get in touch with our customer service team and we’ll be able to arrange this for you. If you know your order number or unique star reference number, please have this to hand. If you’re not sure of these, you can alternatively let us know of the name and email address used to place your order so we can locate this in our system.
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Author: RyanT | Last Edited: 14 July 2022
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