FAQ's
Can I add a separate note to my order?
Of course! If you have a message that you would like to add to your order but this is too long to enter into the ‘personalised message’ section, or if you would like the message to not appear on the certificate, we’re happy to add a separate gift note into your order for free. This will be printed on Star Name Registry headed paper and can be of any message length - this is a great option when shipping directly to the recipient! If you would like to add a gift note to your order, please get in touch with our customer service team with your order number and the message you would like to add, once you have finished placing your order. We will be able to arrange for the note to be included in your order as requested. We’re unfortunately not able to include notes in orders once this has already been shipped, so we recommend contacting our team via live chat to arrange gift notes, so we can make sure this is arranged as soon as possible!
