FAQ's
How long does delivery take?
We offer a variety of delivery methods to ensure our customers receive their star packages as soon as possible. Orders are typically processed within 12 working hours and we dispatch orders Monday to Saturday so your order is on its way to you without delay! Shipping with Royal Mail 1st Class and 48hr is available for all orders being delivered to a UK address, with delivery expected to take 1-3 business days depending on which option you choose at the checkout. Express shipping with Royal Mail Special Delivery is also available.
If your order is being sent to an address outside of the UK, this is expected to arrive within 1-12 business days, with the exact time scale varying depending on the destination country. You can find our full list of delivery times, options and prices on our Delivery page here.
If you have already placed an order, you can track its processing and shipping progress on our track your order page.
