FAQ's
Back to Help Center
FAQ's
- How do I find my star?
- What is the Star Register?
- How do I track my order?
- I can’t find my star in the Star Register!
- Do you ship worldwide?
- How long does delivery take?
- Which constellation should I choose?
- I’ve lost my star documents!
- How long will my star be named for?
- What is the Right Ascension and Declination?
How do I track my order?
Once your order has been shipped, you will receive a notification email from us to let you know of this. You’ll be able to access the tracking information for your order from that email by clicking the yellow ‘Track Order’ button. If you can’t find your shipping notification email then that’s not a problem! You can also track your order via our website by entering your order number and email address, which will allow you to see your order’s status, address and star details, and access the courier’s tracking information.
Was this article helpful?
Author: RyanT | Last Edited: 14 July 2022
×
Currency: GBP
Europe
- £ GBP - British Pound
- € EUR - Euro
- CHF CHF - Swiss Franc
- kr NOK - Norwegian Krone
- kr SEK - Swedish Krona
- kr DKK - Danish Krone
- kn HRK - Croatian Kuna
- Kč CZK - Czech Koruna
- zł PLN - Polish Zloty
- Ft HUF - Hungarian Forint
- lei RON - Romanian Leu
- BGN BGN - Bulgarian Lev
- ₽ RUB - Russian Ruble
- ₴ UAH - Ukrainian Hryvnia
North America
Asia
- ¥ CNY - Chinese Yuan
- $ HKD - Hong Kong Dollar
- $ SGD - Singapore Dollar
- ₱ PHP - Philippine Piso
- ฿ THB - Thai Baht
- ₹ INR - Indian Rupee
Middle East