As an International company, we offer stars that our visible to locations all over the world. As our system randomly assigns all our star packages, you should receive a star that is visible from your location for a portion of the year.
If this isn’t the case, feel free to get in touch with our Customer Service team who can investigate this further for you?
We do encourage customers to choose a specific constellation to ensure their stars visibility, especially during times of the year you wish it were particularly visible. If you’re not sure which constellation to choose, feel free to have a look through our constellations to find out more.