FAQ's
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FAQ's
- How do I find my star?
- What is the Star Register?
- How do I track my order?
- I can’t find my star in the Star Register!
- Do you ship worldwide?
- How long does delivery take?
- Which constellation should I choose?
- I’ve lost my star documents!
- What is the Right Ascension and Declination?
- How long will my star be named for?
Will my star be visible from the UK?
Our system selects the star assigned to your order and will automatically pick one out that is visible from the UK and other regions in the Northern hemisphere for at least part of the year.
We always recommend choosing a specific constellation for your star to ensure that this will be visible from the location of you or the recipient, as well as being visible during your preferred time of the year.
If you’d like some more information on choosing a particular constellation, please don’t hesitate to get in touch with our customer service team.
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Author: RyanT | Last Edited: 14 July 2022
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