FAQ's
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FAQ's
- How do I find my star?
- What is the Star Register?
- How do I track my order?
- I can’t find my star in the Star Register!
- Do you ship worldwide?
- How long does delivery take?
- Which constellation should I choose?
- I’ve lost my star documents!
- What is the Right Ascension and Declination?
- How long will my star be named for?
I want to return my order.
We’re sorry to hear that you’re looking to return your order!
If any information on your order is incorrect or needs to be changed, we offer a free amendment period for 30 days after your order has been placed.
Simply get in touch with our customer service team and we’ll be happy to help make sure your order is perfect! We are able to accept orders placed in the last 28 days returned to us for a refund. Please contact our customer service team to arrange this so we can provide our returns address and information, and so we can ensure your refund is swiftly processed once we have received your order.
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Author: RyanT | Last Edited: 14 July 2022
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