FAQ's
How do I redeem my Name A Star Gift Tin?
If you have received one of our Name A Star Gift Tins, you’re on your way to naming a star in the sky with us! To get started with this, please visit our Gift Tin redemption page here. You’ll be able to pick a name for your star, as well as select a memorable date and a short message to be displayed on the certificate.
You can click the ⓘ button next to each box to find out more about what to enter, and we have plenty of information to guide you on the ‘Naming Your Star’ section of our FAQs. Your Name a Star Gift Tin will allow you to name our Standard Star package for free, but you can choose to add extra items on to this if you wish.
For example, you can name a star in a particular constellation, add a unique star map showing the stars' location to your package, or have your certificate arrive in a frame!
Once you have personalised your star package, enter the code from the inside of your Gift Tin to the box marked ‘Coupon Code’, then add the item to your basket. You’ll be able to see your discounted total and proceed through the checkout to enter your delivery information.
Don’t forget that our friendly customer service team is available 24/7 to offer assistance with redeeming your Gift Tin.
