FAQ's
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FAQ's
- How do I find my star?
- What is the Star Register?
- How do I track my order?
- I can’t find my star in the Star Register!
- Do you ship worldwide?
- How long does delivery take?
- Which constellation should I choose?
- I’ve lost my star documents!
- What is the Right Ascension and Declination?
- How long will my star be named for?
My Gift Tin or discount code isn’t working.
We’re sorry to hear that you’re having trouble redeeming your code! If you are trying to enter this but are receiving an error message, please take a screenshot of the error message and the code you are trying to redeem and send this to our customer service team. We’ll be happy to take a look into the issue and provide advice on this. When entering your discount code, please make sure that this is typed in exactly how it has been provided - if you’re able to, copying and pasting your code is always recommended!
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Author: RyanT | Last Edited: 14 July 2022
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