FAQ's
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FAQ's
- How do I find my star?
- What is the Star Register?
- How do I track my order?
- I can’t find my star in the Star Register!
- Do you ship worldwide?
- How long does delivery take?
- Which constellation should I choose?
- I’ve lost my star documents!
- What is the Right Ascension and Declination?
- How long will my star be named for?
Can I purchase a duplicate of my package?
Sure thing! If you need to purchase additional copies of your certificate, star map or your full order, this can be requested through our customer service team and we’ll be happy to help organise this. If you have not yet placed your order, you can purchase additional copies of your certificate or a unique star map that helps find your star when personalising your star.
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Author: RyanT | Last Edited: 14 July 2022
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