FAQ's
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FAQ's
- How do I find my star?
- What is the Star Register?
- How do I track my order?
- I can’t find my star in the Star Register!
- Do you ship worldwide?
- How long does delivery take?
- Which constellation should I choose?
- I’ve lost my star documents!
- How long will my star be named for?
- What is the Right Ascension and Declination?
Can I add to my order after it’s been placed/shipped?
Absolutely! If you would like to add anything to your order, such as a star map, a constellation choice, extra certificates or gift set items, we’ll be happy to help fulfil this request.
Please contact our customer service team with your order number and we'll be able to assist with this. If your order has not yet been shipped, we can ensure your add-on is included in your package, or we can send this separately if your order has already been dispatched.
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Author: RyanT | Last Edited: 14 July 2022
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