FAQ's
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FAQ's
- How do I find my star?
- What is the Star Register?
- How do I track my order?
- I can’t find my star in the Star Register!
- Do you ship worldwide?
- How long does delivery take?
- Which constellation should I choose?
- I’ve lost my star documents!
- What is the Right Ascension and Declination?
- How long will my star be named for?
I want to change my certificate.
If you need to change details on your certificate, we’re happy to assist with this! To make any amendments, please get in touch with our customer service team and let us know of your order number and the change you would like to make. If your order has already been shipped or delivered, that’s not a problem. We offer a free amendment if your order was placed in the last 30 days so we’ll be happy to make your requested change and resend your certificate for no extra cost. You won’t need to return your old certificate to us either.
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Author: RyanT | Last Edited: 14 July 2022
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