FAQ's
Back to Help Center
FAQ's
- How do I find my star?
- What is the Star Register?
- How do I track my order?
- I can’t find my star in the Star Register!
- Do you ship worldwide?
- How long does delivery take?
- Which constellation should I choose?
- I’ve lost my star documents!
- How long will my star be named for?
- What is the Right Ascension and Declination?
I want to change my certificate.
If you need to change details on your certificate, we’re happy to assist with this! To make any amendments, please get in touch with our customer service team and let us know of your order number and the change you would like to make. If your order has already been shipped or delivered, that’s not a problem. We offer a free amendment if your order was placed in the last 30 days so we’ll be happy to make your requested change and resend your certificate for no extra cost. You won’t need to return your old certificate to us either.
Was this article helpful?
Author: RyanT | Last Edited: 14 July 2022
×
Currency: GBP
Europe
- £ GBP - British Pound
- € EUR - Euro
- CHF CHF - Swiss Franc
- kr NOK - Norwegian Krone
- kr SEK - Swedish Krona
- kr DKK - Danish Krone
- kn HRK - Croatian Kuna
- Kč CZK - Czech Koruna
- zł PLN - Polish Zloty
- Ft HUF - Hungarian Forint
- lei RON - Romanian Leu
- BGN BGN - Bulgarian Lev
- ₽ RUB - Russian Ruble
- ₴ UAH - Ukrainian Hryvnia
North America
Asia
- ¥ CNY - Chinese Yuan
- $ HKD - Hong Kong Dollar
- $ SGD - Singapore Dollar
- ₱ PHP - Philippine Piso
- ฿ THB - Thai Baht
- ₹ INR - Indian Rupee
Middle East