Order Help

Your Star Code is the (typically) 7 – 9-digit code found on your Golden Star Name Deed beside the constellation that your assigned star is located...

If you’d like to get in touch with our customer support team, our dedicated support team will be happy to discuss this further with you.

Our packages come as our star packages and gift sets. Our Star Packages contain all the documents of your package, professionally printed and...

Our records only contain the details of those stars named with register, and so if you ordered with another company, we would not have these star...

Of course, if you would like any additional copies of the items within your Star Package do get in touch with our customer support team with your...

Knowing how important naming a star can be, we are committed to doing everything we can in order to give you the best experience possible, so if...

We’re aware many of our customers may wish to name their stars similar if not identical names but that adds the worry that they won’t be able to find their specific star amongst...

Our Extra Bright Stars e stars that have a lower magnitude than our standard stars and as such appear bright in the night sky than our standard stars, while our Supernova Stars...

Of course, in our online gallery, you can see examples of all the documents included within our star packages.

Yes! We recently released our very own mobile app to allow all of our customers to view their stars wherever they are! The Find my star app is available on Android and iOS.

Oh no! If you’d like to get in touch with our customer support team with your Order Reference number and/or any other information you remember regarding your star package and...